Jobs

At Creative Tops we are all about the people. We are an exciting, dynamic company to work for, always challenging and fast-paced, it’s an environment that rewards people who think beyond the confines of their everyday job role.  It’s a truly entrepreneurial company that thrives on creativity, dedication and hard work.

Kick start your Creative Tops career today! Browse through our list of current vacancies and apply by sending a covering letter and your CV to HR@creative-tops.com


VACANCY

Job title:           Export Sales Assistant (9 months maternity cover)
Reports to:      Export Sales Co-ordinator     
Number of direct reports:       Nil

Department / function: Export Sales – CT division
Budget managed:       N/A

Role purpose:  To provide administration support to the Export Sales Team, preparation for client appointments and efficient organisation of the sample process. Assisting with New Product Development and communicating with customers as directed by the Export Sales Co-ordinator.

 

Key accountabilities and responsibilities:

  1. Arranging timely dispatch of all customer samples, to include ordering of samples from the warehouse or the Far East office. Obtaining relevant authorities and approvals as appropriate. Completion of associated administration and reporting procedures.
  2. Take receipt of sample orders, ensuring relevant approvals are obtained, details are logged onto relevant trackers and missing items are chased as appropriate.
  3. Accurate and timely completion of customer and in house line forms e.g stock reservations, purchase orders, product set up forms and critical path trackers. Obtaining relevant information as required.
  4. Tracking and chasing of art work job sheets and orders through to completion ensuring customer and internal deadlines are met and relevant parties are communicated with throughout the process.
  5. Assist in preparation for customer appointments as directed by the Export Sales Co-ordinator / Manager and completion of associated administration procedures.
  6. Maintaining efficient and up to date filing systems for ease of reference and auditing purposes
  7. Assisting with International Trade Exhibitions as directed by Export Sales Co-ordinator / Manager.
  8. Responding and where appropriate resolving customer enquiries under the direction of Export Sales Co-ordinator / Manager.
  9. Liaison with Far East team on items such as samples, outstanding orders, product information and providing customer feedback.
  10. General housekeeping duties, maintaining samples area, making refreshments, ensuring work is conducted in a clean, tidy and professional environment.



Essential experience:

  1. Good telephone manner, confident and friendly personality.
  2. Previous office administration experience working in a similar environment, preferably in sales.
  3. Works on own initiative and with limited supervision, seeks advice where necessary to establish correct course of action.
  4.  Analytical and problem solving ability.
  5. Ability to work flexibly according to customer requirements and departmental needs
  6. Attention to detail and delivers a high level of accuracy.
  7.  Customer focused approach, professional and or previous experience of dealing with customer complaints and enquiries.
  8. Supportive to team members and work colleagues to ensure customer needs and business requirements are met?
  9.  Well organised and structured approach to assigned tasks, demonstrates the ability to prioritise and meet required deadlines. Demonstrates the ability to work under pressure.
  10. Effective communication skills both verbally and written.


Personal / Technical / Functional skills:

  1. General level of education, GCSE level or equivalent
  2. Good level of PC Skills i.e. Microsoft Office – Word, Excel, Outlook etc.

Special requirements / additional information: Desirable: Language skills

  • German
  • Spanish
  • Italian

 

Apply by sending a covering letter and your CV to HR@creative-tops.com


VACANCY

Job title:           Accounts Assistant – Credit Control
Reports to:      Credit Control Manager   
Number of direct reports:       Nil

Department / function: Finance
Budget managed:       N/A

Role purpose:  Adminsitration and maintenance of customer accounts, ensuring payments are allocated accordingly and payment terms are adhered to. Managing aged debtors, chasing payments and providing reports as required.
 

Key accountabilities and responsibilities:

  1. Submitting invoices onto our customers preferred computer systems
  2. Raising credit notes
  3. Filing evidence of goods leaving the UK when dispatched or exported
  4. Filing documents
  5. Checking and releasing blocked order report
  6. Allocating customers’ payments
  7. Running invoice and statement prints, and mailing onto customer
  8. Opening new customer accounts
  9. Checking customers to credit checking sites to determine credit limits and credit risk
  10. Dealing with customer queries
  11. Chasing customer payments


Essential experience:

  1. Educated to GCSE level or above equivalent
  2. Numerate, high levels of accuracy
  3. Good degree of communication skills, particularly attuned to working well with non-finance professionals
  4. Previous experience in a financial role, assisting with accounting administration (advantageous)
  5. Used to working in fast moving environments providing accurate and timely information to a high standard
  6. Good IT skills i.e. Microsoft Office, particularly Excel and proficient in using bespoke accounting software packages
  7. Ability to be flexible and provide support to team
  8. Analytical and problem-solving skills



 Apply by sending a covering letter and your CV to HR@creative-tops.com